Privacy policy

Privacy Policy

Last Updated: 1112/2024

At Fruit by Kellie & Penelope, your privacy and trust are very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us. By visiting our website and using our services, you agree to the terms of this policy.

1. Information We Collect

We collect only the necessary information to process orders and improve your shopping experience, including:
 • Personal Information: This includes your name, shipping address, billing address, email, and phone number when you make a purchase or contact us.
 • Payment Information: Shopify securely processes all payment transactions. We do not store any credit card information on our servers.
 • Non-Personal Information: We may collect information on how you interact with our site, including browser type, IP address, and device information, to enhance our website functionality and optimize the user experience.

2. How We Use Your Information

We use the information we collect to:
 • Process and fulfill your orders.
 • Communicate with you about your order status, shipping updates, and customer support.
 • Improve our website’s performance and enhance your experience.
 • Send you occasional updates and promotions, only if you have opted in to receive them.

3. Information Sharing and Confidentiality

Your personal information is treated with strict confidentiality. We do not sell, trade, or share your information with third parties except in the following situations:
 • Trusted Service Providers: We may share information with trusted service providers, such as Shopify, to help us operate our website, fulfill orders, or process payments. These providers are obligated to protect your information.
 • Legal Obligations: We may disclose your information if required by law, such as for fraud prevention or to comply with regulatory requirements.

4. Data Security

We take data security seriously and implement various measures to safeguard your information, including:
 • Encryption of sensitive data such as payment information through Shopify.
 • Regular security reviews of our systems and policies.
 • Restricted access to your information, limited to employees and service providers who need it to perform their duties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather insights on site usage. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:
 • Access, update, or correct your personal information.
 • Request deletion of your information (subject to certain legal or regulatory obligations).
 • Opt-out of receiving promotional emails by following the unsubscribe link or contacting us.

7. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
 • Email: fruitbykellieandpenelope@gmail.com